Service areas

Six areas of capability.

Each area is led by the brands with the deepest expertise in it, and supported by group-wide standards for training, clinical oversight and quality.

Aged care

Trusted in-home support that helps older Australians live with confidence.

Support is built around the person rather than a schedule, from help with daily tasks through to coordinated care as needs change. Local teams stay consistent so relationships have time to build.

Delivered by HomeCaring and OnlyCare.

Disability support

Person-led services shaped around choice, independence and lasting outcomes.

Participants set the direction and our brands provide the practical support, coordination and consistency to follow through on it.

Delivered by HomeCaring, OnlyCare and Soteria.

In-home care

Flexible support delivered by skilled local teams working to group-wide standards.

In-home care means the same workers returning to the same people, so consistency matters as much as capability. Shared standards, training and oversight mean the quality of a visit does not depend on the postcode.

Delivered by HomeCaring and Dementia Caring.

Supported independent living

Specialist homes and support models grounded in safety, dignity and belonging.

Supported living is about a home first and a service second. Our approach pairs suitable housing with the right support so people can live the way they choose.

Delivered by Soteria.

Dementia care

Specialist dementia support for the person and the people around them.

Dementia care asks more of everyone involved. Specialist knowledge, familiar faces and practical support for families change how people live day to day.

Delivered by Dementia Caring.

Clinical nursing and complex care

Registered nursing support for needs that sit beyond standard community care.

Clinical capability lets the group support people through higher-acuity periods without moving them away from the teams they already trust.

Delivered by Complete Care Team.

Colleagues reviewing care planning notes together at a table

Consistency

The same standard, wherever the visit happens.

A person receiving support in a regional town should expect the same quality of care as someone in a capital city. Shared training, common clinical standards and group-level oversight are how the portfolio holds that line.

Where a person's needs change, the group makes it easier for brands to work together, so continuity of care does not depend on which business answered the first call.

How we govern quality