How we handle your information.

What we collect

This website collects personal information only when you choose to submit an enquiry through our contact form. That may include your name, email address, organisation (if you provide one), the type of enquiry you have selected, and the message you write. This site does not use analytics, advertising trackers or cookies, and has no newsletter sign-up or other collection point beyond the enquiry form.

Why we collect it

We use the information you submit to respond to your enquiry and to direct it to the right brand within the CaringGroup group of companies. We do not use it for any other purpose.

Who we share it with

Your enquiry may be shared with the relevant brand within the CaringGroup group so that the right team can respond to you. We do not sell personal information, and we do not share it with third parties outside the group except where required by law.

How long we keep it

We keep enquiry information for as long as is reasonably needed to respond to you and for our own record keeping, and no longer than that.

Accessing or correcting your information

You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by using the contact details below.

Complaints

If you are concerned about how your personal information has been handled, please contact us using the details below so we can look into it. If you are not satisfied with our response, you may raise the matter with the Office of the Australian Information Commissioner.

Contact us about privacy

You can reach the group about privacy matters through our contact form. A direct privacy contact address is being confirmed and will be added here once available.